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privacy policy


We (slowtwitchdesigns.com) respect your privacy and want you to know exactly how we handle your information when you visit our website or buy our triathlon products. This Privacy Policy explains what we collect, how we use it, who we share it with, and your rights. If you have questions, reach us at slowtwitchdesigns@gmail.com

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What We Collect
We collect only what we need to process your orders and keep things running smoothly:

  • Personal Info: Name, email, shipping address, and phone number when you place an order or contact us.

  • Payment Info: Credit card details or other payment info, handled securely by our payment processor (we don’t store this ourselves).

  • Website Usage: Basic data like your IP address, browser type, and pages you visit, collected via cookies or analytics tools to improve our site.

  • Optional Stuff: If you sign up for our newsletter or submit a contact form, we’ll collect your email and any details you share.


We use your data to:

  • Process and ship your orders.

  • Communicate with you about your purchase.

  • Improve our website.

  • Send marketing emails, but only if you opt in (you can unsubscribe anytime).

  • Comply with legal requirements.
     

We don’t sell or share your data:

  • Service Providers: We share what’s needed with trusted partners like payment processors (e.g., Stripe, PayPal), shipping companies (e.g., USPS), and website hosts to fulfill orders and run the site. They’re contractually bound to keep your data secure.

  • Legal Needs: If required by law (e.g., a court order), we’ll share data, but only what’s necessary.

  • No Third-Party Marketing: We don’t give your info to advertisers or random companies.

  • California Residents (CCPA): If you’re in California, you can request details on what we collect, how we use it, or who we share it with. You can also opt out of data “sales” (we don’t sell data, but some analytics might count under CCPA)

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Cookies and Tracking
We use cookies to make the site work better (e.g., save your cart) and for basic analytics (e.g., Google Analytics to track site traffic). You can turn off cookies in your browser, but some features might not work. We don’t use creepy targeted ads.

We take security seriously:

  • Payment info is encrypted via our processor’s systems.

  • Our site uses HTTPS for secure browsing.

  • We store data only as long as needed (e.g., order records for taxes, usually 7 years).

  • No system is 100% secure, but we do our best to protect your info.
     

Third-Party Links
Our site might link to external sites (e.g., payment processors). We’re not responsible for their privacy practices, so check their policies.


Changes to This Policy
We might update this policy if laws or our practices change. We’ll post the new version here and update the “Last Updated” date. Big changes? We’ll email you if you’re a customer.

Last Updated: August 3, 2024

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